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Professional Development Award: Computer Support

This course is designed for you if you are aspiring to build a career in IT and offers a comprehensive foundation in technical skills. It is ideal if you are serious about gaining a deep understanding of how to assemble, configure, and troubleshoot computers, as well as securely integrate them into networks. The course is challenging, providing you with hands-on experience and a strong grasp of key concepts. Upon completion, you will earn a respected Cisco computer technician completion certification, a valuable credential in the IT industry. Additionally, the course meets the entry requirements for full-time HNC computing programs, offering you the opportunity to advance further in your IT career. The course also prepares you to sit both the CISCO.

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Level:

SCQF Level 7

Study Mode:

  • Evenings only and weekends

Location:

  • Kirkcaldy

Start Date:

Aug 2025

Duration:

  • One year part-time
  • One evening class per week from 6-8pm (currently Thursday evenings)
  • Home study of online material

Who is this course for?

This course is ideal for individuals aiming to pursue a career in IT. It is suitable for beginners interested in learning how to assemble and configure computers, as well as connect them securely to networks. Additionally, it offers a recognized computer technician certificate from Cisco and provides entry requirements for full-time HNC computing courses.

What skills will I learn?

  • ?Computer hardware
  • Operating system fundamentals
  • Team working
  • Time management
  • Communication
  • Problem solving
  • Computer maintenance and security 
  • Professionalism in IT

What will I study?

  • H17E34 Computing: PC hardware and operating systems essentials (SCQF Level 7)
  • H17F34 Computing: PC hardware and operating systems support (SCQF Level 7)
  • Cisco IT essentials (vendor certificate)
  • Course material tailored towards the Comptia A+ certification exam

Application Information

What further study options are available?

  • Cisco CCNA
  • CompTIA qualifications
  • HNC: Cybersecurity SCQF Level 7

What career opportunities are there?

  • IT Support Technician
  • System Administrator

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